Shipping policy
Shipping Policy
At Ruby's Kitchen, we aim to deliver our homemade pickles to you fresh and safely packed. Please read our shipping policy to understand how and when your order will reach you.
1. Order Processing Time
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Orders are typically processed within 1–2 business days after receiving payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
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Delivery timelines depend on your location:
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Metro cities: 3–5 working days
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Other locations: 5–7 working days
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You will receive a tracking link once your order has been dispatched.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and order value.
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We offer free shipping on select orders over a certain value. (Specify if applicable)
4. Delivery Partners
We ship via trusted courier services to ensure reliable and timely delivery. While we do our best to stick to estimated delivery times, delays may occasionally occur due to:
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Weather conditions
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Courier partner delays
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Local restrictions or holidays
5. Shipping Locations
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We currently ship only in Navi Mumbai.
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For bulk or international orders, please contact us at info@rubyskitchen.in before placing an order.
6. Incorrect Address or Failed Delivery
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Please ensure your shipping address and contact details are accurate.
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If an order is undelivered due to incorrect details or customer unavailability, re-shipping charges may apply.
7. Order Tracking
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Once dispatched, you’ll receive an email/SMS with a tracking link to monitor your delivery.
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If you don’t receive tracking information within 3 business days, feel free to reach out to us.
Need Help?
📧 info@rubyskitchen.in
We're happy to assist you with any shipping-related questions or concerns.
